Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to get in touch and what kind of enquiries we're able to help with.
How to Reach Our Team
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it and reply personally — we don't rely on automated responses to stand in for a real answer. We aim to get back to most enquiries within a couple of working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message is about. A quick line at the top — "review correction," "bonus terms question," "general feedback" — helps us route it to the right person and answer faster.
What We Can Help With
- Review accuracy — If something on a casino write-up looks outdated, whether that's a bonus figure, a licence detail, or a supported coin, tell us and we'll look into it. Ratings and offer terms change on the operator side, and we rely partly on readers to help us catch drift.
- General questions about crypto casinos — If you're unsure how something works, such as no-KYC play, on-chain withdrawal timings, or wagering requirements on a welcome bonus, we're happy to point you to the right part of the site or clarify by email.
- Feedback and topic suggestions — If there's an angle on crypto gambling in the US you think we've missed, or a coin, licence, or game category you'd like covered in more depth, let us know.
- Partnership and editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship we do enter into is disclosed on the relevant pages and never decides how a site is ranked.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you towards support resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, at any time, free of charge.
What We Can't Do
We're a review and comparison site, not a casino operator, a payment processor, or a regulator. That means we can't:
- Access, recover, or intervene in your account at any crypto casino listed on this site
- Process deposits, withdrawals, or refunds on behalf of any operator
- Give tax or legal advice — for questions about tax on gambling winnings or crypto gains, please consult a qualified professional
- Guarantee outcomes, payout timing, or bonus eligibility at any third-party site
For account-specific issues, deposit or withdrawal delays, or bonus disputes, contact the support team of the casino in question directly. Most of the operators we cover run live chat or email support, and that's the fastest route to a resolution on anything account-related.
Before You Write In About a Specific Site
If your message is about a particular casino's terms, availability in your state, or licensing, it helps us respond faster if you can be specific. For example, note the operator's name, roughly when you last checked the offer, and what you saw versus what we have listed. This is also useful context if you're trying to compare a site against alternatives, including options covered on our Best Non GamStop Casinos page.
A Note on Our Editorial Standards
We aim to keep our coverage of crypto casinos honest, current, and genuinely useful for US players navigating an offshore, largely unregulated market. Reader feedback is part of how we do that — if something we've published was unclear, inaccurate, or missed important terms like wagering requirements, we want to know.
A quick reminder: online crypto casinos are 18+ or 21+ depending on the site and your state's rules, and offshore operators licensed in places like Curaçao or Anjouan don't offer the same player protections as state-regulated US casinos. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available for free, confidential support.
Thanks for taking the time to read this far — we look forward to hearing from you.